The study aimed to assess the satisfaction of patients with multidrug-resistant tuberculosis (MDR-TB) with the range of patient-centered services they received through the Challenge TB project, the impact of the services on patients’ commitment to treatment, and the project’s impact on engaged staff.

The Challenge TB project was implemented byPATH in close cooperation with the internationaltuberculosiscontrol organization KNCV Tuberculosis Foundation, the Ministry of Health of Ukraine, and the Public Health Center at MoH of Ukraine. It focused on increased effectiveness of MDR-TB patients’ treatment, reduction of mortality rates, and breaks from treatment through the provision of socio-psychologicalassistance topatientsin the outpatient phase of treatment, helping to address issues that prevent them from treatment, as well as creating the necessary conditions to complete treatment.

The study used a quasi-experimental design, i.e., a comparison of opinions and responses of the main and control groups of respondents.

The main group is the MDR-TB patients, who received medical and social services under the Challenge TB projectin Kyiv, Lviv, and Mykolaiv regions.A total of 203 respondents.

The control group is theMDR-TBpatients, who are not clients of the Challenge TB projectin Kirovohrad, Kherson, Dnipropetrovsk, and Kharkiv regions.A total of 201 respondents.

The method of interviewing patients wasa standardized face-to-face interview.

As an additional method of data collection, we surveyed staff involved in the provision of medical and social services within the Challenge TB project, namely:doctors of TB dispensaries, hospitals, rooms and centers of PHC, as well as social workers of the CO “100%life,” ACO “Initiative for life, “Mykolaiv local charity fund “Exit”and patronage sisters of the Red Cross of Ukraine.A total of 60 interviews were conducted, 20 interviews in each of the three project regions.

The method to interview experts was structured face-to-face interviews or self-completion of the questionnaire in the presence of the interviewer (at the choice of the respondent).